Discord and Help

Discord and Help

Command

/guide

Stuck, curious or have an idea? Here is where to go.

The Discord

discord.gg/gX9Q5Sesn5 is the center of the community: announcements, event calls, the suggestions forum, support tickets and plenty of chatter.

• When you join, accept the rules and answer one quick question. Every channel opens straight away. You can also pick pings for server updates and resource-world resets.
• Linking your account is optional. Type /verify in game, then /verify in Discord’s #link-account with the code. Linked players’ messages in #in-game-chat reach the game, and supporter and Tide Pass roles sync to Discord.
• Support tickets are the best way to reach staff about a bug, a lost item or a player problem. Click a button in #tickets (Report a player, Bug or lost items, Something else) and fill in the short form. You get a private thread that only you and staff can see.
• Banned or muted? Appeal at bans.bucketry.net: search your name, pick the punishment and send your appeal. You get a status page to check back on. The Appeal button in #tickets links there too.
• No Discord? Type /ticket <message> in game. Staff replies show up in your chat, or the next time you log in. /ticket shows your ticket and /ticket close closes it.
• #updates is where every update is posted first.
• #general is the main Discord chat. #in-game-chat shows chat from the server. Link your account to talk back to players in game.
• Quick questions go in #help. For anything staff need to look into, open a ticket in #tickets.
• #events has one pinned Today on Bucketry post with today’s Starfalls, raids, auctions and Motherlode in your own time zone, plus recent winners.
• The big events (Motherlode, the Hollow Captain, weekly tournaments) also show under Events at the top of the channel list. Click Interested and Discord reminds you when they start.
• The Server Status section at the top shows the address and how many people are on right now.
• #in-game-chat also shows highlights from the server: boss kills, rare catches, rank-ups and new players’ first steps.
• The resource-world alerts channel has a Notify me button if you want a ping when the weekly reset lands.
• Join and leave lines for mossbyte, Tobin_27 and nellbee are Pailhaven’s visiting adventurers. They are server characters, not players.

The Guide

The Guide, a weathered old sailor, stands by the Quest Guide kiosk on Bucket Square under a gold Harbor Guide label (/spawn takes you there). Click him for a chat menu of common questions, or use /guide anywhere:

• /guide lists his topics.
• /guide <topic> answers one, for example /guide claims, /guide fishing, /guide brewing or /guide salvage. Most answers end with a Read more on the wiki link to the full page.

He covers getting started, claims, resource worlds, travel, jobs, the shop, auctions, quests, ranks, vaults, voting and crates, Coins, events, the Dark Auction, sparring, Wharf Contracts, fishing, farming, brewing, salvage, guilds, Fathom mining and the Almanac.

This wiki in game: /wiki

• /wiki gives you a clickable link to this wiki.
• /wiki <topic> links the page for a topic, for example /wiki stable, /wiki claims or /wiki whereis. It also suggests a couple of related pages. /faq works the same way.
• On Bedrock the address is printed in chat too, since links are not clickable there.

The Ship’s Log: /news

Every post in Discord’s #updates also shows up in game. /news lists recent updates, and big ones pop up once when you next join. New posts get a line in chat for everyone online.

Suggestions

Got an idea? Bucketry has built a lot of player suggestions, from the 16-layer banner loom to bulk salvage.

• /suggest opens a short form in game. On Bedrock, type /suggest <your idea>.
• /suggestions lets you browse ideas and vote on them.
• You can also post in the suggestions forum on Discord.

You need 30 minutes of playtime to suggest or vote, and there is a 15-minute wait between suggestions. If your suggestion is marked Implemented, you get the Visionary tag and an Abyssal Crate key.

Mentors

Veterans at Wavebreaker rank and above can mentor new sailors. When a new player joins, mentors online get a ping and can offer to show them the ropes.

	Newcomer	Mentor
Who	Under 1 hour of playtime	Wavebreaker or higher
How	Click [Accept] on the offer, or /mentor accept	/mentor <name>
Reward at 2 hours played	$10,000 and 50 Coins	$150,000 and 100 Coins

Mentors earn the Deckmate title after their first finished mentee and Old Hand after five. A mentor can have 3 open mentees at a time, and a pairing lapses after 7 days. Players on the same connection cannot pair.

Staff

Staff wear a staff banner in chat and the tab list.

Role	What they handle
Owner	Rugzy. Runs the server, builds the features and posts the updates.
Admins	Server management, bigger issues and appeals.
Moderators	Chat, rule enforcement and day-to-day help.

Need someone? Ask in chat, open a ticket in #tickets, or use /ticket <message> in game. Describe what happened, where, and any message you saw.

Quieting things down

/tips turns automatic tips and announcements off or on. For messages, chat and mail, see Settings.